ITIL Foundation (Version 5)

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Q_01 domain/d1 · medium single discuss →

A digital product manager wants to explain to stakeholders how ITIL Product (Version 5) recommends conceptualizing a digital product. Which description best reflects the ITIL Product (Version 5) approach?

A As integrated value streams whose capabilities, services, and business outcomes are aligned across the full lifecycle
B As a fixed set of technical components that are managed only during the build phase
C As individual service level agreements negotiated separately with each customer
D As isolated projects that are decommissioned once delivered

Q_02 domain/d1 · medium single discuss →

An organization notices that its digital environment is becoming increasingly complex with more AI-enabled capabilities. According to the ITIL Foundation Bridge (Version 5) guidance, how has ITIL evolved to address this situation?

A By evolving to support digital product and service management, including the impact of AI and emerging technologies
B By removing service management concepts in favor of pure software engineering practices
C By restricting product management guidance to non-digital services only
D By replacing all lifecycle guidance with a single project management method

Q_03 domain/d1 · medium single

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Q_04 domain/d1 · medium single

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ITIL Foundation (Version 5)

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