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AXELOS · objective · 12% of the exam

Digital product and service management concepts

Exam objectives are the official skill domains ITIL Foundation (Version 5) tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.

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Official references for this objective

  • Peoplecert — ITIL Foundation Bridge (Version 5) |peoplecert.org

    Understand how increasing complexity shapes digital product and service management across their lifecycle.
  • Peoplecert — ITIL Certifications

    Gain a clear understanding of digital products as integrated value streams, and discover how to manage them to align product capabilities, services, and business outcomes
  • Peoplecert — Product Manager |

    A strong focus on understanding and addressing customer needs and preferences is vital for successful product management.