Practice · ITIL 4 Practitioner: Change Enablement

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← ITIL 4 Practitioner: Change Enablement · practice sheet

axelos-itil-4-practitioner-change-enablement_d1_02cd142b7b78 domain/d1 · medium single

A newly appointed change practitioner is asked to explain to senior management why the Change Enablement practice matters to the business. Based on the stated purpose of the practice, which outcome best captures its core value?

A Managing changes effectively to minimise risk and ensure business continuity
B Providing accurate and reliable information about the configuration of services
C Setting clear, business-based targets for service utility and warranty
D Making new and changed services available for use in line with agreements

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