Site Reliability Engineering (SRE) Practitioner

A financial services organization runs critical, legacy data storage for global financial reporting. During a review, an SRE identifies that outages on this system have no automated detection or recovery, and engineers spend their days on manual, repetitive tasks. Which anti-pattern does this most directly represent?

A team's reliability posture is characterized by inconsistent observability and reactive incident response, with no engineering-led approach to reliability. Across which parts of the technology estate does the source say this weakness will be felt?