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Certified Pega System Architect

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Q_01 domain/d1 · medium single discuss →

A business analyst is designing a case type that models an employee onboarding process. She needs to determine which structural element groups related tasks into distinct phases through which the case progresses, and where she can also set the case status. Which Case Management capability should she use?

A Configure a case lifecycle with stages and set case statuses
B Add a service level agreement to control urgency
C Configure a data transform to set default property values
D Define personas for the process

Q_02 domain/d1 · medium single discuss →

An architect must ensure that an approval assignment is escalated if it is not completed within a defined timeframe, with an urgency that increases as key milestones pass. Which Case Management feature addresses this requirement?

A A service level agreement configured with urgency, goals, and deadlines
B A decision table that automates the workflow
C A wait step that pauses case processing
D A duplicate case search rule

Q_03 domain/d1 · medium single

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