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← Certified Pega Customer Service Developer
PEGA · objective · 20% of the exam
Channels
Exam objectives are the official skill domains Certified Pega Customer Service Developer tests. Below are the official PEGA docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Pega — Pega Customer Service Implementation | Pega Academy
Students can configure a chatbot with Digital Messaging and...
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Pega — Pegasystems Documentation
Mobile Channels Offline Paid Media Partners and Integrations Pega Cloud Pega Express
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Pega — Search Results
Capability Agent-assisted Channels App Studio Artificial Intelligence Blueprint