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A technician confirms that a printer works after replacing its driver, then writes up what was done for the help-desk knowledge base. Which stage of the troubleshooting methodology does writing up the resolution represent?
Explanation
The troubleshooting methodology includes identifying problems, testing theories, implementing solutions, and documenting findings; recording the resolution is documenting findings [1].
The exam objective is from CompTIA ITF+ (FC0-U61); as of July 16, 2024 it was succeeded by CompTIA Tech+ (FC0-U71).
sources
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Comptia ↗
Troubleshooting methodology: identifying problems, testing theories, implementing solutions, and documenting findings.
A developer must store a value that can only ever be true or false to track whether a user is logged in. Which data type best fits this need?
Explanation
Data types include char, strings, numbers (integers, floats), and Boolean. A true/false value is represented by the Boolean data type [1].
The exam objective is from CompTIA ITF+ (FC0-U61); as of July 16, 2024 it was succeeded by CompTIA Tech+ (FC0-U71).
sources
✓ Verified source
Comptia ↗
Data types: char, strings, numbers (integers, floats), and Boolean.
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