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Professional Certificate in Benefits Planning and Realisation
A newly appointed team member asks what broad capabilities the Professional Certificate in Benefits Planning and Realisation is designed to develop. Which of the following best reflects the learning outcomes described for this certification?
Explanation
How to define a framework and prerequisites for effective acceptance testing
Discover the context for benefits management Define and employ a benefits management process Illustrate the organisational drivers and business benefits Build a business case
During a discussion on why benefits fail to materialise, a facilitator argues that a decisive factor lies beyond the project team itself. According to the material on benefits realisation, which factor is described as the 'missing imperative' for achieving benefits?
Explanation
meaningful action by the user/customer community is the missing imperative if benefits are to be achieved
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