~/bcs-bcs-foundation-certificate-in-user-experience · Documenting User Research Findings ▊
← BCS Foundation Certificate in User Experience
BCS · objective · 15% of the exam
Documenting User Research Findings
Exam objectives are the official skill domains BCS Foundation Certificate in User Experience tests. Below are the official BCS docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Bcs — Customer focused transformation | BCS
It’s easy, when you’re making content, to think ‘inside out’ - what do we, as a business, need to say?
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Bcs — Data migration - User stories | BCS
The form I am using has two parts - a statement of need (the business scenario) which I try to keep to a single sentence
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Bcs — Customer journey mapping and a paint tin | BCS
Did anyone help you calculate how much paint you needed?
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Bcs — Transform through understanding your customer | BCS
If you’re making use of data in a good way, you’re creating wisdom and this will help you to personalise products and services for customers