Practice · BCS EXIN Foundation Certificate in Agile Scrum

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During an organisational Agile transformation, a manager wants to structure long-lived teams around business outcomes rather than functional skill sets. According to the Moonpig case, what was the FIRST enabling step that allowed the new team structure to emerge?

A Hiring more specialists into each existing functional department
B Defining a long-lived set of metrics representing growth for the business (the 'why')
C Immediately adopting the Spotify model without modification
D Decommissioning all existing teams and starting from scratch

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