Configure agents and AI capabilities — Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate

The official AZURE documentation our Configure agents and AI capabilities practice questions are cited to. Review the primary sources, then practise.

Official references for this objective

Microsoft — Deploy agent to Azure | Microsoft Learn

Required accounts and permissions Azure subscription with contributor access.
Microsoft — Multi-agent patterns | Microsoft Learn

Use A2A for cross-platform agent-to-agent messaging.
Microsoft — Workflow-oriented multi-agent patterns | Microsoft Learn

processes that require strict ordering, business rule enforcement (such as an approval chain where an agent handles each step), and auditability