~/azure-ab-250 · Configure agents and AI capabilities ▊
← Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate
AZURE · objective · 12% of the exam
Configure agents and AI capabilities
Exam objectives are the official skill domains Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate tests. Below are the official AZURE docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Microsoft — Deploy agent to Azure | Microsoft Learn
Required accounts and permissions Azure subscription with contributor access.
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Microsoft — Multi-agent patterns | Microsoft Learn
Use A2A for cross-platform agent-to-agent messaging.
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Microsoft — Workflow-oriented multi-agent patterns | Microsoft Learn
processes that require strict ordering, business rule enforcement (such as an approval chain where an agent handles each step), and auditability