~/axelos-itil4-practices-monitoring-and-event-management-3686 · Information and technology ▊
← ITIL 4 Practitioner: Monitoring and Event Management
AXELOS · objective · 12% of the exam
Information and technology
Exam objectives are the official skill domains ITIL 4 Practitioner: Monitoring and Event Management tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Peoplecert — Database Administrator |
Technical Expertise Database administrators require proficiency in database management systems, SQL, and related technologies.
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Peoplecert — IT Service Desk Technician |
Record User Issues Record and track user issues and resolutions in a ticketing system.
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Peoplecert — IT Service Manager |
Strategic Planning The ability to align IT services with organisational goals and create effective service strategies is vital
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Peoplecert — Network Engineer |
Performance Monitoring & Optimization Continuously monitor network performance and make adjustments to improve efficiency.