~/axelos-itil-service-version-5 · Service governance and innovation ▊
AXELOS · objective · 11% of the exam
Service governance and innovation — ITIL Service (Version 5)
The official AXELOS documentation our Service governance and innovation practice questions are cited to. Review the primary sources, then practise.
Official references for this objective
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Peoplecert — ITIL Certifications
Change Enablement Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing
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Peoplecert — SDI Qualifications
The SDM qualification recognizes an individual’s knowledge of the competency requirements and skills required to be a manager of a service desk.