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ITIL's management practices

Exam objectives are the official skill domains ITIL Foundation (Version 5) tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.

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Official references for this objective

  • Peoplecert — ITIL Certifications

    Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change schedules.