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AXELOS · objective · 11% of the exam

ITIL's management practices — ITIL Foundation (Version 5)

The official AXELOS documentation our ITIL's management practices practice questions are cited to. Review the primary sources, then practise.

practice 4 questions →

Official references for this objective

  • Peoplecert — ITIL Certifications

    Learn to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes, and managing change schedules.