~/axelos-itil-4-specialist-high-velocity-it · Service Performance Metrics ▊
← ITIL 4 Specialist: High-Velocity IT
AXELOS · objective · 11% of the exam
Service Performance Metrics
Exam objectives are the official skill domains ITIL 4 Specialist: High-Velocity IT tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.
Sign in to track your progress on this objective.
Official references for this objective
-
Peoplecert — ITIL 4 Specialist: High-Velocity IT | peoplecert.org
measurement and reporting of key performance indicators (KPIs) and metrics to assess the performance and effectiveness of digital services
-
Peoplecert — IT Service Manager |
Service Performance Monitoring Continuously monitor and evaluate service performance to drive improvement.