~/axelos-itil-4-practitioner-service-desk · Roles and competencies ▊

← ITIL 4 Practitioner: Service Desk

AXELOS · objective · 13% of the exam

Roles and competencies — ITIL 4 Practitioner: Service Desk

The official AXELOS documentation our Roles and competencies practice questions are cited to. Review the primary sources, then practise.

practice 2 questions →

Official references for this objective

  • Peoplecert — ITIL Certifications

    ITIL 4 Specialist: Drive Stakeholder Value Gain the skills you need to enhance stakeholder relationships and optimise the user experience through effective value co-creation.

  • Peoplecert — SDI Qualifications

    SDA is designed to provide service desk and support analysts with the skills to work consistently within industry recognized standards and in-line with the best