Practice · ITIL 4 Practitioner: Service Configuration Management

~/axelos-itil-4-practitioner-service-configuration-management · axelos-itil-4-practitioner-service-configuration-management_d1_c8fc85ce1e9d ▊

← ITIL 4 Practitioner: Service Configuration Management · practice sheet

axelos-itil-4-practitioner-service-configuration-management_d1_c8fc85ce1e9d domain/d1 · medium single

During planning, a manager confuses Deployment Management with Service Configuration Management. Which activity is the correct purpose of Deployment Management as described in the materials?

A Providing reliable configuration information about services when and where it is needed
B Moving new or changed hardware, software, documentation, or components to live environments, and deploying to test or staging environments
C Handling all predefined, user-initiated service requests in an effective and user-friendly manner
D Setting clear, business-based targets for service utility, warranty and experience

Unlock this exam to join the per-question discussion and vote on questions.

next question →