~/axelos-itil-4-practitioner-service-configuration-management · Roles and competencies ▊
← ITIL 4 Practitioner: Service Configuration Management
AXELOS · objective · 13% of the exam
Roles and competencies
Exam objectives are the official skill domains ITIL 4 Practitioner: Service Configuration Management tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Peoplecert — DevOps Engineer |
Continuous Integration and Delivery DevOps engineers have a thorough knowledge of the establishment and management of CI/CD pipelines.
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Peoplecert — IT Service Desk Technician |
Guide users through step-by-step solutions or setting up IT equipment.
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Peoplecert — IT Service Manager |
Strategic Planning The ability to align IT services with organisational goals and create effective service strategies is vital for successful IT service managers.
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Peoplecert — Product Manager |
Analytical Skills The skilful analysis of market trends, customer data, and product performance metrics to extract actionable insights is an important part of the product