Practice · ITIL 4 Practitioner: Release Management

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axelos-itil-4-practitioner-release-management-3798_d1_d3dae15da02c domain/d1 · medium single

A service provider organisation is preparing to make a newly enhanced service available to its customers. Which purpose best describes the focus of the Release Management practice in this situation?

A Making new and changed services available for use, in line with the organisation's policies and agreements with service consumers
B Moving new or changed hardware and software to live environments
C Handling all predefined, user-initiated service requests in a user-friendly manner
D Providing accurate and reliable information about the configuration of services

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