~/axelos-itil-4-practitioner-relationship-management · Roles and competencies ▊
← ITIL 4 Practitioner: Relationship Management
AXELOS · objective · 13% of the exam
Roles and competencies
Exam objectives are the official skill domains ITIL 4 Practitioner: Relationship Management tests. Below are the official AXELOS docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Peoplecert — IT Service Manager |
Strategic Planning The ability to align IT services with organisational goals and create effective service strategies is vital for successful IT service managers.
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Peoplecert — Data Scientist |
Data scientists require expert knowledge of practices to improve operational processes, like those found in ITIL and DevOps frameworks.
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Peoplecert — SDI Qualifications
The SDM qualification recognizes an individual’s knowledge of the competency requirements and skills required to be a manager of a service desk.
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Peoplecert — System Administrator |
security measures and maintain data backup systems.