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ITIL 4 Practitioner: IT Asset Management
A CIO asks why the organization should invest in developing an IT Asset Management practice. Based on the stated purpose of ITAM, which combination of outcomes best justifies the investment?
Explanation
with a strong focus on the marketing and sales of ITIL-based solutions
managing and optimising the lifecycle of IT assets to maximise value, control costs, and manage risks
An ITAM lead wants to evaluate whether the practice is effective and efficient in achieving organisational goals and ensuring compliance. According to the ITAM syllabus, which elements should be used for this evaluation?
Explanation
practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of IT Asset Management in achieving organisational goals and ensuring
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