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AXELOS · 25 questions
ITIL 4 Practitioner: Incident Management
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objectives · weighted
- d1 Key Concepts 13%
- d2 Practice Success Factors 13%
- d3 Practice Processes 13%
- d4 Roles and Competencies 13%
- d5 Information and Technology 12%
- d6 Partners and Suppliers 12%
- d7 The ITIL Capability Model 12%
- d8 Practice Success 12%