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ITIL 4 Practitioner: Deployment Management
A service provider is describing the core purpose of the Deployment Management practice to a new team. Which statement best reflects this purpose according to the ITIL guidance?
Explanation
making new and changed services available for use, in line with your organisation's policies and any agreements between the organisation and its service consumers
highlighting its importance in managing the deployment of new or changed services into the live environment
A manager wants to evaluate how effectively and efficiently the Deployment Management practice is achieving successful deployments. According to the module content, which two concepts are essential for this evaluation?
Explanation
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of Deployment Management
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