~/asq-cmq-oe · Customer-Focused Organizations ▊
← Manager of Quality / Organizational Excellence
ASQ · objective · 13% of the exam
Customer-Focused Organizations
Exam objectives are the official skill domains Manager of Quality / Organizational Excellence tests. Below are the official ASQ docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Asq — Cmq Oe Cert Insert.Pdf
Use quality function deployment (QFD) to capture the voice of the customer (VOC) and examine customer needs in relation to products and services offered.