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Business Resilience Fundamentals Certification

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Q_01 domain/d1 · medium single discuss →

A creative software firm has been forced to cut budgets during an economic downturn, resulting in layoffs and salary freezes. Leadership notices employees are becoming hesitant to propose new ideas. According to the source material, what is the MOST likely cultural consequence of these financial constraints?

A A shift toward a more cautious, risk-averse culture where innovation declines
B An immediate rise in customer loyalty due to lower prices
C A permanent improvement in employee morale caused by clearer priorities
D A cultural change that is bounded by, and never challenges, existing norms

Q_02 domain/d1 · medium single discuss →

A change director is preparing to launch a culture change programme and wants to check the 'foundations' before starting. Which condition does the source material identify as essential, using Enron as a cautionary example?

A That the Target Culture aligns with the organisation's business strategy
B That layoffs are used first to demonstrate seriousness about change
C That employees are prevented from taking ownership until leaders approve
D That cultural change is driven internally to avoid external interference

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