← Artificial Intelligence (AI) Certification
APMG · objective · 11% of the exam
Artificial Intelligence and robotics
Exam objectives are the official skill domains Artificial Intelligence (AI) Certification tests. Below are the official APMG docs our questions on this objective cite — review them, then practise.
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Official references for this objective
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Apmg-international — AI in ITSM – An Overview | APMG International
Natural Language Processing (NLP) Characteristics: Understands and generates human language
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Apmg-international — Artificial Intelligence (AI) Certification | APMG International (en)
or for an exam-only option, via our Public Exam Portal
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Apmg-international — Artificial Intelligence Project Governance Framework
Designed to support compliance with ISO/IEC 42001, the EU AI Act, the NIST AI Risk Management Framework, and emerging AI governance frameworks.
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Apmg-international — DASCIN® Service Automation Framework Certification | APMG International (en)
Covering essential topics such as service design, orchestration, governance, and automation technologies including Robotic Process Automation (RPA)
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Apmg-international — Emerging Trends in IT Service Management (ITSM) | APMG International
Chatbots and Virtual Agents to handle routine service desk inquiries. These are AI powered solutions to assist with answering common questions, guiding users through troubleshooting
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Apmg-international — What is ISO 42001? | APMG International
ISO/IEC 42001 Artificial Intelligence Management Systems Certification